VE is used in a diverse range of applications and sectors of the econonmy. Some of our customers operate in:
Our customer was a global Bakewear company based in the UK. Along with many other businesses, they'd followed the fashion of outsourcing manufacturing to China in the late 90's, but now wanted to return that business to the UK.
Competing against companies in Eastern Europe, China and other low-cost parts of the world, price was critical for them - but they also needed the assurance of UK quality and the flexibility and service that ECS could offer.
We re-configured our operations to achieve the efficiencies needed to provide a highly competitive costing and are now able to offer a rapid response, high quality service, enabling our customer to concentrate on challenging their competitors and winning market share.
Enamel has been re-appearing as a fashionable, retro-style finish for houseware and lifestyle companies in the past couple of years.
Our customer had experience of using other British enamellers, but felt the level of service they were receiving wasn't good enough. There were quality issues, problems with supply and communication difficulties that were impeding their growth and reputation.
We took on the project and achieved a colour matching with the provision of samples within weeks. We were able to offer a transport service on our own vehicle and comprehensive management of the service, liaising with their manufacturer to ensure the elimination of defects with the raw pieces.
As our customer has grown, we have helped them with additions to their product catalogue and actively supported their business as far as we're able.